Climb on top of TripAdvisor with RevFee - restaurant review collection tool
Boost your restaurant reviews on TripAdvisor, Google, Yelp, Facebook and other major review platforms
Restaurant owner?
See how RevFee can help your Restaurant get more...better reviews!
What is RevFee?
Simple, easy and useful, RevFee lets customers publish online reviews straight from their computer or mobile device at the touch of a button. It doesn’t matter if it’s TripAdvisor, Google, Yelp, Facebook or another big review site, we have it covered.
Benefits for Restaurants
Greater customer reviews directly affect your ranking position on TripAdvisor and other review sites, which means - more business. Negative reviews will do the opposite. One of the great RevFee features is being able to handle and respond to negative feedback before it becomes public. This allows you to turn bad reviews into constructive feedback.
Positive reviews are published immediately online on platforms such as TripAdvisor, Google, Yelp, Facebook and others. These are publicly visible and attract more customers.
Negative reviews are sent back to the business owner or management team. This feedback is not publicly visible and will not damage the business reputation.
Get on top of TripAdvisor
RevFee helps you to gather more positive reviews, which leads to climbing the top of the TripAdvisor, Google, Yelp and other rankings.
How it works:
There are 4 easy steps to follow
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1.
Sign up
Firstly, sign up for your RevFee account. Simply create a username and enter your email address and the name of your business. Once you have verified your email address, you can access your very own RevFee.com dashboard and get started!
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2.
Set it up
Once you reach your dashboard, you simply need to connect your social media accounts. RevFee connects to TripAdvisor, Google, Yelp, Facebook and other review sites. This means that your customers are given a choice of their preferred review platform.
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3.
Collect reviews
Finally, it’s time to start collecting reviews! Your unique site address is listed at the top of your RevFee dashboard. All you need to do is provide your customers with this link and they will be taken to a straightforward, user-friendly 5-star review page.
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4.
Deal with feedback
If a customer leaves a negative review, they will be directed to a feedback form. This means that negative feedback comes straight to you, rather than being posted publically online. Any negative feedback leads to a better experience for future customers.
Frequently Asked Questions
Most likely you have a few more questions
1. What is RevFee
Simple, easy and useful, RevFee lets customers publish online reviews straight from their computer or mobile device at the touch of a button. It doesn’t matter if it’s TripAdvisor, Google, Yelp, Facebook or another big review site, we have it covered.
2. How can RevFee help my Restaurant?
Greater customer reviews directly affect your ranking position on TripAdvisor and other review sites, which means – more business. Negative reviews will do the opposite. One of the great RevFee features is being able to handle and respond to negative feedback before it becomes public. This allows you to turn bad reviews into constructive feedback.
3. What happens with positive reviews?
Positive reviews are published immediately online on platforms such as TripAdvisor, Google, Yelp, Facebook and others. These are publicly visible and attract more customers.
You can adjust how many stars count as positive/negative feedback in your dashboard.
4. What happens with negative reviews?
Negative reviews are sent back to the business owner or management team. This feedback is not publicly visible and will not damage the business reputation.
You can adjust how many stars count as positive/negative feedback in your dashboard.
5. How restaurants use RevFee?
RevFee creates your Restaurant a unique review page. The aim is to point your clients to that page where they can leave you a review about their experience.
A good example would be, just before client finishes his dinner, offer him a complimentary cup of coffee, and while you’re going to prepare it, ask him to leave you a review by passing a little business card with the link to your RevFee page. It’s going to take him only 30 seconds to leave you a review and if that review is negative, it will be sent to your restaurant manager instead of being published.
You can set how many stars counts as a negative/positive review in your RevFee dashboard.
6. How do I point clients to our RevFee page?
There are so many different ways you can ask for feedback. Below are the 3 most popular strategies:
- If you take bookings online, you can send your clients an email after their visit. An email should thank them for their visit and ask to provide feedback by clicking on the RevFee link.
- Another suggestion would be asking to leave a review just before your client is ready to ask for a bill to pay. Offer him a complimentary cup of coffee, and while you’re going to prepare it, ask him to leave you a review by passing a little business card with the link to your RevFee restaurant page.
- This method requires some hardware to be installed in your restaurant. If you wish to provide a free WiFi service to your guests, then our partners can supply and install a public Wifi hotspot that will automatically send your clients to the feedback page once they have connected to the network. For more information send us an email to info@revfee.com.
7. What are the four main benefits of using RevFee?
- Get on top of TripAdvisor and other review platforms – RevFee helps you to gather more positive reviews, which leads to climbing the top of the TripAdvisor, Google, Yelp and other rankings.
- Get more clients – Online reviews are great for attracting business but getting more of them can be difficult. RevFee makes the process simple, so you’re guaranteed more of them.
- Respond to negative feedback before it goes public – Now you can handle and respond to negative feedback and stop it going public. This allows you to turn your customer service around and improve business reputation.
- Improve SEO – Public customer reviews directly impact on Google search results. It is estimated that review signals account for 9.8% of the total ranking factors which means that by collecting more positive reviews, businesses are able to achieve greater visibility in the local listings and climb up Google’s rankings.